Privacy Policy

Last Updated: February 10, 2026

Flat Fee YYJ (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flatfeeyyj.ca and use our lead generation and rebate calculation services.

By using our website or submitting your information through our forms, you consent to the data practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you use our “Savings Calculator” or “Contact” forms. This includes:

  • Personal Contact Information: First name, last name, email address, and phone number.
  • Property & Transaction Data: Estimated home price, buying timeline, and target neighborhoods.
  • Technical Data: IP address, browser type, device type, and operating system (collected automatically via cookies and analytics tools to improve user experience).

2. How We Use Your Information

We use the information we collect for the following specific purposes:

  • Service Delivery: To calculate your estimated rebate and connect you with a licensed Partner Real Estate Agent in Victoria.
  • Verification: To verify your identity and contact details (via SMS or email) to ensure valid lead quality.
  • Communication: To send you your “Official Rebate Certificate,” updates regarding your inquiry, or administrative information.
  • Marketing (Optional): If you have opted in, to provide you with information about mortgage rates, legal services, and developer promotions (“Package & Save” offers).

3. Disclosure of Your Information

Flat Fee YYJ is a lead generation service. The core function of our business is to connect you with professionals. We share your information in the following situations:

  • With Partner Real Estate Agents: When you submit a request for a rebate or agent match, we share your Name, Contact Info, and Property Criteria with a specific, third-party licensed real estate agent so they can contact you to provide the requested services.
  • With Service Partners (Opt-In Only): If you explicitly opt-in to receive information about mortgages, legal fees, or insurance, we may share your contact details with trusted local providers in those fields.
  • With Third-Party Service Providers: We may share data with third-party vendors who perform services for us, such as:
    • Form hosting and data collection (e.g., Jotform, Typeform).
    • SMS and Email delivery systems (e.g., Twilio, Mailchimp).
    • Website hosting and analytics.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Consent and “Opt-Out”

  • Implied Consent: By filling out our form and clicking “Get Your Official Rate” (or similar), you grant us implied consent to share your relevant details with a Partner Agent to fulfill your request.
  • Express Consent: We will obtain your express consent (via a checkbox) before sharing your data with non-real estate partners (e.g., mortgage brokers).
  • Withdrawing Consent: You may contact us at any time to request that we stop processing your data. However, once your data has been passed to a Partner Agent, their use of your data is governed by their own privacy policy and professional obligations.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. This includes using SSL (Secure Socket Layer) technology to encrypt data transmitted between your browser and our servers. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Third-Party Websites

Our website may contain links to third-party websites (including those of our Partner Agents). This Privacy Policy does not apply to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you interact with.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

8. Compliance with BC PIPA

We operate in accordance with the Personal Information Protection Act (PIPA) of British Columbia and the federal Personal Information Protection and Electronic Documents Act (PIPEDA). We have appointed a Privacy Officer responsible for ensuring our compliance with these laws.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your rights to access or correct your personal data, please contact us at:

Flat Fee YYJ Email: info@flatfeeyyj.ca Location: Victoria, BC